Thursday, September 11, 2008

What is Six Sigma?



wA process for developing and delivering virtually perfect products and services
wMeasure of how much a process deviates from perfection
w3.4 defects per million opportunities
wSix Sigma Process
nfour basic steps of Six Sigma—align, mobilize, accelerate, and govern
wChampion
nan executive responsible for project success

No comments: